When visitors use our website, certain technical information may be collected automatically through our website platform and any enabled analytics or security services.

This information may include browser type, device type, operating system, pages visited, approximate geographic location derived from an IP address, and website usage information.

We may use this information to understand website performance, improve accessibility and navigation, maintain website security, and provide a better experience for visitors.

Some technical information, including IP addresses and online identifiers, may qualify as personal information under applicable privacy laws and will be handled accordingly.

Our website may use cookies and similar technologies to support essential website functions, improve visitor experience, maintain security, and understand how visitors interact with our website.

Cookies are small files stored on your device by your browser. Depending on the services enabled on our website, cookies may be used by our website platform, analytics providers, or third-party services.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Where required by applicable law, we will provide visitors with appropriate choices regarding nonessential cookies.

Homeward Bound by Willowbrook takes the privacy and security of personal information seriously. We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through our website, email communications, adoption applications, donation services, and nonprofit programs.

We use established third-party service providers, including Google Workspace for organizational email and Systeme.io for website operations and related communications. These providers maintain their own security measures and privacy practices.

Access to personal information is limited to authorized individuals who require it to carry out legitimate nonprofit activities, such as responding to inquiries, coordinating adoption and rehoming services, managing donations, and administering community programs.

Donations made through third-party fundraising platforms are processed according to those providers' security practices and privacy policies. Homeward Bound by Willowbrook does not directly process payment card transactions through its organizational email.

Although we take reasonable steps to safeguard personal information, no website, electronic communication, or online storage system can be guaranteed to be completely secure.

If you have questions or concerns about how your information is handled, please contact us at info@homewardboundbywillowbrook.org.

Homeward Bound by Willowbrook respects the privacy of our donors, /adoption applicants, volunteers, community partners, and website visitors.

We do not sell or rent personal information to third parties.

We may share personal information when reasonably necessary for the following purposes:

Adoption and Rehoming Services

With rescue organizations, shelters, participating pet owners, or other placement partners when necessary to review applications, coordinate introductions, evaluate potential matches, or facilitate responsible dog placements. We share information relevant to these activities and seek appropriate permission when required.

Website and Email Services

With trusted service providers, including Google Workspace and Systeme.io, that help us operate our website, manage communications, process forms, and administer nonprofit activities. These providers process information according to their applicable agreements and privacy practices.

Donations and Fundraising

With third-party fundraising and payment processing platforms when necessary to facilitate donations, maintain contribution records, provide acknowledgments, and support fundraising activities. Information submitted directly to these platforms is also subject to their respective privacy policies.

Legal and Safety Requirements

We may disclose information when required by applicable law, legal process, or when reasonably necessary to protect the rights, safety, and security of individuals, animals, our organization, or the public.

We take reasonable steps to limit information sharing to what is necessary for legitimate nonprofit purposes and do not authorize third parties to use information shared on our behalf for unrelated purposes.

For questions about how your information is shared, contact us at info@homewardboundbywillowbrook.org.

Our website may contain links to third-party websites and services, including nonprofit fundraising platforms, rescue organizations, community partners, sponsors, and other resources that support our mission.

Homeward Bound by Willowbrook does not control the content, privacy practices, or security policies of these external websites. When you visit a third-party website, your information may be collected and processed according to that organization's own privacy policy and terms of use.

We encourage visitors to review the privacy policies of any external websites before providing personal information, submitting applications, or making donations.

Homeward Bound by Willowbrook may update this Privacy Policy periodically to reflect changes in our programs, website operations, technology, or applicable legal requirements.

When updates are made, we will revise the effective date displayed at the top of this Privacy Policy. We encourage visitors to review this page periodically to stay informed about how we collect, use, and protect personal information.

Your continued use of our website after changes are published constitutes acknowledgment of the updated Privacy Policy, to the extent permitted by applicable law.